Can I sell my Catapult One pod to someone if I stop using it?
Unfortunately the tracking pods are tied to your subscription and cannot be transferred.
My pod was stolen, what can I do?
Please contact us and we will help you deactivate the pod and arrange a replacement. Replacements are handled on a case by case basis.
Is there a referral program for Catapult One?
We are not offering referrals at this time, but stay tuned!
How old do you have be to use Catapult One?
How do I download the Catapult One App?
Our free and easy to use app can be found in the App store on your iPhone, or Google Play if you're on Android. Just search 'Catapult One'.
What comes in the starter kit?
The starter kit is the key to tracking your training! The starter kit includes the Catapult One Pod - a state of the art GPS tracker. The Catapult One vest, which holds your pod in optimal position for tracking your measurements accurately and ensuring you don't get injured during training. And the Catapult One app, your access to your trends and analysis.
What is the difference between Catapult One and Catapult One Team?
Catapult One is designed for individuals, with analysis, insights, and tips based on an individual's training. Catapult One Team is designed for coaches and teams, with a dedicated coach dashboard allowing coaches to see all of their players stats at once, provide player comparison, and reporting all in one location.
How do I wash the vest?
A cold machine wash with similar colours does the trick. Make sure you don't tumble dry or iron on the print.
I've lost my pod, can you track it's location?
Unfortunately we are unable to track your pod. Please contact support and we will assist.
What size vest should I get?
Please see our size guide below:
We recommend if you are in between sizes, to choose the smaller size as the vest is made from a four-way stretch fabric.
Can I get the app in another language other than English?
We are always striving to improve Catapult One. Right now the Catapult One app is only available in English for individual athletes.
Can I use Catapult One for sports other than soccer?
Right now, Catapult One is designed to help soccer players improve their game. However, we have plans to add more sports soon so keep your eye on our social channels for updates.
Can I link Catapult One to Strava, Garmin Connect or other platform?
At the moment, you can't sync your Catapult One data with third party platforms such as Strava, Garmin or Polar. However, you can sync your Catapult One data with your Apple Health.
I bought from another company, how do I activate my Catapult One pod?
If you've purchased from a Catapult authorized retailer you can activate your subscription by downloading the app, creating an account and syncing your pod.